Privacy Policy

Last Updated: August 2026

1.Information We Collect

When you fill out a form on our website, request a quote, or otherwise contact us, we may collect:

• Your name, email address, and phone number
• Your company name and business details
• The content of your inquiry, including product interests (such as R-Panel, AG-Panel, PBR-Panel, or purlin lines) and any additional details you provide
• General technical information such as your IP address, browser type, and pages visited, collected automatically through our website and analytics/advertising tools

2.How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide quotes or product information you requested
• Follow up with you by phone, email, or text message (SMS) regarding your inquiry, scheduled appointments, or related updates
• Improve our website, marketing, and customer service
• Send occasional updates about products, promotions, or your project request, where you have not opted out

3.Text Messaging (SMS) Communications

If you provide your phone number, you may receive text messages from Acero Industrial Systems related to your inquiry, quote requests, scheduling, or follow-up communications. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying "STOP" to any message, and you may reply "HELP" for assistance. Your consent to receive text messages is not a condition of any purchase.

4.Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies, including tools such as Meta (Facebook/Instagram) Pixel and website analytics, to understand how visitors use our site and to deliver more relevant advertising. Cookies do not contain personally identifiable information on their own. You can control or disable cookies through your browser settings, though some website features may not function properly if you do.

5.Data Protection and Non-Disclosure

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We do not sell, trade, or rent your personally identifiable information to outside parties.

We may share your information with trusted service providers who help us operate our business, such as our customer relationship management (CRM) platform, appointment scheduling tools, and advertising platforms. These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential.

We may disclose your information if required by law, or in the good faith belief that doing so is necessary to comply with legal process, protect our rights and property, or protect the safety of our users or the public.

6.Third-Party Links

Our website may include links to third-party products, services, or websites. These third-party sites have their own, independent privacy policies. We are not responsible for the content, privacy practices, or activities of any linked third-party sites.

7.Your Choices

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails, and out of text messages by replying "STOP" as described above. If you would like us to update or remove personal information you have provided to us, you may contact us using the information below.

8.Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9.Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

10.Consent

By using our website and submitting our forms, you consent to the terms of this Privacy Policy.

11.Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at: